GoldMine Case Studies

GoldMine of course is a fantastic tool to manage an organisation's sales and marketing activity, but here's a summary of some more interesting uses of GoldMine which Wizard Systems have installed over the years. It just goes to show how flexible GoldMine is to be customised to different business requirements...

An internationally known security company tracks telephone boxes in scotland. Records in GoldMine track the location of the telephone box, keyholder information and so on.

A call centre in a charity organisation uses GoldMine to track enquiries. When an agent receives an enquiry by phone, the GM+ View Tab in GoldMine displays all hospitals in a 20 mile radius of the enquirer. These hospital records are also tracked in GoldMine and located using Postcodeanywhere.com which is integrated into GoldMine.

A recruitment company uses GoldMine to track both clients and candidates. Job vacancies for clients are tracked as projects in GoldMine. CVs are stored in GoldMine on the 'links' tab of the candidate record.

An Internet company tracks implementations with the GoldMine project manager.

A Contract Hire company tracks cars in GoldMine (make, model, driver details) using the 'record typing' facility. An automated process in GoldMine automatically send out reminders to a customer when their contract is up for renewal.

A Business Consultancy tracks property in Cardiff that it owns, tracking tenant details, rent etc...

An Insurance Company has policy renewal details imported automatically into GoldMine from it's mainframe system. GoldMine creates a follow up call for the correct agent to call. The telesales team then use GoldMine follow up the policy renewal.

A Payroll Company uses GoldMine to track Contractors, Agencies, Contracts, Payslips with automated events like warnings if timesheets have not come in on time.

A University uses GoldMine to track all new student registrations and chasing enquiries and tracking campus visits.

A Modelling Agency uses GoldMine to maintain a database of over 6000 models and use it to find models for client projects. GoldMine also stores portfolio of model photos.

 

For more information on how GoldMine can tailored for your requirements, please call us.