SageCRM.com, hosted CRM from Sage

SageCRM.com connects your business like no other On Demand (or 'hosted') CRM application. It delivers comprehensive On Demand CRM for businesses seeking a low-cost, low-risk solution and access to a range of fully integrated On Demand products and services.

In addition, SageCRM.com offers integration to Sage back office applications, breaking down departmental silos, connecting your business and providing total visibility and control right across your organisation.

SageCRM.com uniquely enables businesses to move your CRM in house or to a partner managed service should your business needs change, guaranteeing total business agility and delivering true freedom of choice no matter where your data sits.

Key benefits of SageCRM.com?

• Free Trial - SageCRM.com offers organisations the opportunity to try the solution before you buy it.
• Immediate Deployment - SageCRM.com is always on and it is ready to use from day one. A stumbling block with some on premise solutions is the speed at which they can be deployed, whereas SageCRM.com is instantly available.
• Cost Effectiveness - With SageCRM.com the requirement for large up front software and hardware investments and a dedicated IT system administrator are eliminated. As no costly investments in hardware, software or dedicated IT personnel are required, organisations have the opportunity to be profitable from the first day of using SageCRM.com. So get up and running fast and quick ROI.
• Access Anytime, Anywhere - SageCRM.com is accessible anywhere, anytime. Users have the ability to log into the system from any computer location globally along with the potential to access their SageCRM.com data via mobile devices. Users have immediate access to critical data irrespective of their location thus increasing their productivity and efficiency levels.
• Training and Coaching - Comprehensive interactive help including training videos, coaching captions and wizards is provided for every SageCRM.com user. These training aids are customisable and can be altered to meet the individual requirements of each user.
• Sales Force Automation - SageCRM.com Sales Force Automation enables easy access to and management of all current and historical account details, activities and opportunities and automatically distributes leads to sales professionals around the world. Point-and-click reporting and graphs offer sales teams access to real-time data. SageCRM.com allows sales teams to effectively manage, forecast and report on all phases of the sales cycle. With accurate and current forecasting data, clear pipeline visibility and improved efficiencies across the team, SageCRM.com Sales Force Automation enables the sales team to focus on selling.
• Marketing Automation - SageCRM.com Marketing Automation enables the scheduling and tracking of marketing activities within a campaign and makes every detail of each campaign visible, providing a single source of customer/prospect information which eliminates guesswork and ensures that marketing resources are put to their best use. This improves marketing campaign management and decision making and enables users to effectively measure marketing return on investment.
• Customer Care Automation - With SageCRM.com Customer Care Automation, it is possible to build and effectively manage lasting customer relationships with powerful Case Management and Case Tracking tools. SageCRM.com provides real-time access to relevant customer data including SLAs, call and escalation history, communications, multiple contacts, support cases, e-mail and documents sent and received.
• Business Process Automation - SageCRM.com offers the functionality to easily automate workflows, escalation rules and business processes organisation wide.
• Integration - SageCRM.com offers the capability to instantly integrate through its open architecture and web services interface with other business solutions including Microsoft Outlook.
• Computer Telephony Integration (CTI) - SageCRM.com CTI links the SageCRM.com system to phone switches, enables click-to-dial functionality and offers inbound caller recognition.
• Customisation - SageCRM.com is customisable and includes the ability to customise screens, headings and add fields. The user has the ability to use SageCRM.com in their chosen language and customise the User Interface.
• Scalability - SageCRM.com makes adding additional users a simple and swift process.
• Migration - SageCRM.com offers the ability to migrate to an onsite CRM system as business needs evolve.
• Secure Data Storage - SageCRM.com stores customer data in secure, ISO compliant data centres, organisations can download their data at anytime.

Pricing is from £35 per Month per User for Standard SageCRM.com and from £50 per month for Advanced.