Wizard Systems
Unit 7 Badminton Court
Station Road, Yate, Bristol, BS37 5HZ, UK.
01454 316800
wizard1@wizard-systems.com

GoldMine CRM Software

GoldMine CRM is an easy to use, affordable database system to help an organisation manage its sales and marketing activities more effectively, share information about leads, prospects, customers/clients, and improve productivity.

Wizard Systems have been Authorised GoldMine Suppliers since 1993, supplying complete GoldMine Software solutions, including Training and Support.

Worldwide, 2 million people count on GoldMine database products everyday and 76% of the FTSE 100 in the UK use GoldMine!

The GoldMine CRM product line has three editions, each developed with a unique person and organisation in mind. All editions provide extensive contact management, sales forecasting & sales automation, marketing automation, scheduling and project management functions. They vary in the underlying technology, scalability, price and configurability.

GoldMine Premium

The newest and most popular version of GoldMine, with pricing and features designed for small and medium sized businesses. Launched early in 2007, it includes everything that older versions of GoldMine had, plus a customer support capability, so ideal if you have a customer service team or want to track support activity. Typically aimed at installations of 1-500 Users.

GoldMine Premium Edition Web, has all the features of GoldMine Premium, but accessible via the Web.

GoldMine Corporate

GoldMine Corporate Edition is a CRM workhorse designed for small businesses. With robust functionality, low total cost of ownership, and agile integration capabilities, GoldMine Corporate provides a full-featured solution for organisations that do not require the more extensive configuration capabilities of GoldMine Premium. Typically aimed at installations of 1-500 Users.

GoldMine Enterprise

The top of the range version of GoldMine, designed for the mid-market and larger organisations. GoldMine Enterprise is the most customisable edition within the GoldMine family and covers Lead Management, Contact & Account Management, Campaign Management, Opportunity & Forecast Management, Sales Quoting and Customer Support. Also has a powerful Workflow Editor to automate business processes to increase your productivity. Typically aimed at installations of 25-1000 Users.

GoldMine Customer Service

Based on GoldMine Enterprise technology, this is a very customisable, yet out-of-the box solution for those needing an integrated Customer Service AND CRM application. GoldMine Customer Service also comes with a complete telephony VoIP integration to more effectively manage your phone calls in and out. Has 24/7 automatic self-service feature. Typically aimed at 25-1000 Users.

GoldMine Standard (Discontinued)

This 'basic' version was phased out in 2008, but will continue to be supported by Wizard Systems beyond 2009.

 

GoldMine Product Comparison - How do the different GoldMine editions compare? Which Edition is right for you? Please note that this is a very general comparison and please consult with Wizard Systems about the best edition for you and your organisation.

	GoldMine Corporate	GoldMine Premium	GoldMine Enterprise	GoldMine Customer Service
Contact Management (all the basic CRM 'stuff')
Lead Management
Sales Forecasting & Opportunity Management
Exchange Integration	Option	Option
Outlook E-mail Link
Create Target Lists/Filters
Mail Merge & E-mail Merge
Campaign Management
Reporting
Remote Synchronisation
Web Access	Option	Option
Sales Quotations	Option	Option
Customer Service & Support
Import / Export
Business Process Automation
Dashboards
Telephone Integration	Option	Option	Option
Knowledge Management

 

 

GoldMine News...

10 September 2009
GoldMine Customer Service released offering CRM, Customer Service and Telephone Integration in one system.

 

13th November 2008
Wizard Systems announce release of IntelliClick - add-on e-mail marketing tool for GoldMine!

 

19th August 2008
GoldMine Premium Edition 8.0.3 released

 

June 27th 2008
GoldMine Corporate Edition 7.5 released:

- Support for Microsoft Windows Vista and Microsoft Office 2007
- Numerous Database & Performance enhancements
- Synchronization and database re-hosting performance enhancements
- E-mail improvements
- IMAP protocol supported

 

Feb 29th 2008
GoldMine Premium Edition 8.02.80208 maintenance release available

 

Jan 30th 2008
Goldmine Mobile released allowing BlackBerry users to access GoldMine

 

Dec 6th 2007
GoldMine Corporate Edition 7.5 will be released 9th Jan 2008

 

April 25th 2007
GoldMine Premium Edition launched in the UK

 

 

 

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