GoldMine Mobile

GoldMine Mobile gives your remote users instant access to your central GoldMine system from a BlackBerry phone or PDA, anytime, anywhere.

GoldMine Mobile turns your BlackBerry device into a powerful CRM tool to instantly access your customer information, activities, GoldMine e-mail and your sales opportunities. Other nice features include the ability to automatically dial from a customer record and the creation of a history record in GoldMine when you make a phone call.

The benefits of GoldMine Mobile:

• Quicker closing: Cut the time it takes to get information to your remote users.
• Greater efficiency: Stay on top of your calendar via instantly updated views of all activities in your pipeline, refining your work flow processes.
• Stay up to date when you're away from the office: Vital customer information is never lost because GoldMine Mobile users now have access to their information at anytime, even when a connection is not available.  Mobile users can either work from the local sales data store when a connection is not available, or, when a wireless connection is accessible, remote users can access data in real time over the wireless network.  Real-time sync maintains a single source of truth for all users.
• Easy scheduling: Organise your day with the calendar feature.
• Contacts at your fingertips: Get up to date customer information—anytime, anywhere.
• Remote access to your E-mail: Access existing GoldMine e-mail messages that are linked to your customer records. When you send an email from your Blackberry, everyone back in the office can see and read it.
• Task view menu: See all your calls, meetings and to-do entries. In addition, choose your views by day, week or month.
• Extensive logging capabilities: Time-stamp notes from phone conversations and meetings, then organise them for maximum reference power.
• Pipeline: Sales users can manage their pipeline anywhere at anytime with GoldMine Mobile Edition.  Using the opportunity management capabilities remote sales employees are kept abreast of any pipeline changes or additions, and are able to collaboratively sell with other sales team members.  GoldMine Mobile edition real-time sync ensures coordination between members of your sales team so your mobile agents can get the sales support they need, close deals faster, and forecast more accurately.
• Phone integration: Screen pop asking user if they want to view details of contact. Write incoming and outgoing call informaton directly to history upon hanging up the BlackBerry phone (date, time etc.). Dial directly from GoldMine Mobile application.
• Access to Key Items List - list of top things you're working on to give quick access.
• Easy Remote User Installation - Remote BlackBerry Users can install the system 'over the air' or from a web site, so no need for remote users to come into the office.
• Great Security - If you loose your Blackberry phone the device can have its information removed remotely.

 

GoldMine Mobile System Requirements:

• GoldMine Mobile Edition version 3.0 is compatible with GoldMine Premium Edition version 8.0.1 or GoldMine Corporate Edition (Versions 7.5 or higher). Please see GoldMine specific documentation for system requirements. This version of GoldMine® Mobile Edition is available in English.

Shared System Requirements:

• Pentium 4 Class machine or equivalent VMware or Microsoft Virtual Server virtual machine
• 2.4 GHz or faster processor
• 1 GB RAM
• 100 MB disk space for server, 2 KB additional disk space per user

Server Software:

• For the Vaultus Server, we recommend one of the following:
  Windows 2000 Server, Service Pack 4 or latest
  Windows Server 2003, Service Pack 1 or latest

BlackBerry Device Requirements:

• RIM BlackBerry
• OS 4.0, 4.1, 4.2
• Minimum 32 MB memory, 64MB recommended
• Colour Display

 

GoldMine Mobile only works on a Blackberry at the moment, but there are plans to release a version for Windows Mobile.