GoldMine Mobile Edition

GoldMine Mobile Edition gives customers instant access via their iPhone or iPad to the latest customer information ensuring you never miss a sales activity or customer service engagement.

On the move...
GoldMine Mobile Edition puts contact details, daily activities, as well as sales and
service information into one, easy-to-use integrated application – providing your
mobile employees with instant access to vital information. Never be surprised or be
caught unaware during a client meeting because you lack client knowledge.

In the office...
Integration into the mobile environment provides you increased control and
visibility of your sales pipeline, customer interactions and service activities, as they
happen. This integration improves sales team collaboration and delivers better
performance from service teams on the front line.

In your hands...
GoldMine Mobile Edition 9.0 enables you to start on the right foot. Gain the
sales advantage you need to close more deals since mobile teams will have client
information, including customer issues on hand, while your service team can
improve customer retention levels by performing high value service activities.

Empower your workforce
with mobile access Today’s tough business environment favours those who tightly track their client activities and are quick to respond to all types of customer needs. Having the right information in the palm of your hand puts you in control.

Provide vital data to your service teams out on the road
It is important to build customer satisfaction and loyalty through service
engagements. Provide all your service team members instant access to their
case, customer and service activities while they are working on client service requests.

Improve your sales performance
Real time information increases sales agility. Improve overall sales efficiencies
by providing users with contact and forecasted sales information while on
the road and in front of customers. Gather the most recently updated sales
data available from the field, providing you with a current snapshot for analysis
and action.

Work more efficiently by managing your calendar on the go
When using the GoldMine Mobile Edition activity features you can plan your schedule, be reminded of schedules, and update your activity list on the move. Users can leverage mapping technology to plan their visits to be more efficient.

Streamline communications with up to date information
Addresses, phone numbers, e-mails and other client touch points enable users to make the best use of their time away from their desks and interacting with clients.

Improve inside and outside team collaboration
You can send emails through GoldMine Mobile Edition so colleagues back in the office can view customer related communications when sent from a mobile device.

 

Mobility Features and Functionality

Real-Time wireless connection
Instant, wireless access to data enables the mobile workforce to view, retrieve and update client information via smartphone or tablet browser. Leverage personal hotspots for more cost effective mobile access points.

Rich user interface
GoldMine Mobile Edition 9.0 user interface is designed with the look and feel of a native smartphone application. This UI makes the application easier to learn and use by the mobile users and supports standard touchscreen gestures.

Security
Security features such as license keys and login policies provide security from the mobile device, and certain access controls established in GoldMine Premium Edition are respected in the mobile application.

View and edit information
Everything you need for your contacts including addresses, telephone numbers, e-mail addresses and those special details which manage relationships.

Log contacts and track activities
Attach time- stamped notes of phone conversations, meetings and ideas, as well as view histories and activities for any contact.

Manage revenue related activities
Help manage and identify forecasted sales, increase sales productivity and drive additional revenue through available mobile sales functionality.

Perform service engagements
Provide service technicians and other field service workers with instant access to customer, case and service activities for them to perform their field based problem to resolution processes.

Manage mobile activities
See all of your calls, meetings and to-do entries in the activities list available on the mobile device. In real-time update the activity record and associated CRM data so no information is lost and all teams are kept up to date on any activity performed in the field. SMS reminders ensure no activity is missed while you’re on the road

 

System Requirements

GoldMine® Premium Edition 9.0.3. Apple® iPhone® or iPad®.
Microsoft® Windows Server® 2008 R2, Windows Server® 2008, or Windows Server® 2003 R2.